EN·TR·ES

Engineering Services & Support

On-site supervision, installation support, wear analysis and technical troubleshooting — engineering support from specification through to installation.

Product specification is the starting point. Installation and wear performance determine the outcome.

A correctly specified refractory that is incorrectly installed, or a standard grade applied to a non-standard wear pattern, will fail prematurely. KONREF's engineering department assesses actual furnace conditions, specifies the appropriate grade, and provides on-site technical support to ensure the lining performs to specification.

What we offer.

Technical specification

We analyse your furnace type, heat profile, slag chemistry and wear history — then propose a grade-by-zone lining specification from our product range, or develop a custom grade if needed.

On-site supervision

Our engineers attend lining installations to verify correct brick placement, joint dimensions, anchor design and curing procedures — the factors that determine whether a lining reaches its design campaign life.

Wear analysis

Post-campaign examination of worn bricks to understand failure mode — spalling, chemical penetration, erosion, mechanical damage — and adjustments to the next lining specification.

Failure investigation

When a lining fails unexpectedly, we investigate: was it the product, the installation, the operating conditions, or a process change? Clear root-cause analysis, not guesswork.

R&D co-development

For customers with unique or evolving furnace conditions, our in-house R&D team can develop a custom grade — formulated from real feedback and tested in our laboratory before production.

Repair & maintenance planning

Campaign life modelling, hot repair specification and maintenance lining products (gunning mixes, repair castables) to extend campaigns and reduce unplanned downtime.

Engineering assessment, not catalogue selection.

Refractory performance is determined by the fit between product chemistry, lining design and furnace operating conditions. KONREF's engineering department begins with the customer's process parameters — not the product catalogue.

  • Qualified engineers — technical staff with direct knowledge of refractory chemistry and furnace operations handle all specification work.
  • Direct link to R&D — field observations from customer sites feed directly into the in-house product development programme.
  • Vertical integration advantage — grade adjustments to DBM purity, grain size or bonding system are made internally, without third-party raw material constraints.
  • International coverage — site visits and on-site support available across 40+ export markets for major accounts and scheduled reline events.

Technical enquiries and engineering assessments.

Submit application details, current lining performance data and operational parameters to our engineering department for a formal technical assessment.