On-site supervision, installation support, wear analysis and technical troubleshooting — engineering support from specification through to installation.
A correctly specified refractory that is incorrectly installed, or a standard grade applied to a non-standard wear pattern, will fail prematurely. KONREF's engineering department assesses actual furnace conditions, specifies the appropriate grade, and provides on-site technical support to ensure the lining performs to specification.
We analyse your furnace type, heat profile, slag chemistry and wear history — then propose a grade-by-zone lining specification from our product range, or develop a custom grade if needed.
Our engineers attend lining installations to verify correct brick placement, joint dimensions, anchor design and curing procedures — the factors that determine whether a lining reaches its design campaign life.
Post-campaign examination of worn bricks to understand failure mode — spalling, chemical penetration, erosion, mechanical damage — and adjustments to the next lining specification.
When a lining fails unexpectedly, we investigate: was it the product, the installation, the operating conditions, or a process change? Clear root-cause analysis, not guesswork.
For customers with unique or evolving furnace conditions, our in-house R&D team can develop a custom grade — formulated from real feedback and tested in our laboratory before production.
Campaign life modelling, hot repair specification and maintenance lining products (gunning mixes, repair castables) to extend campaigns and reduce unplanned downtime.
Refractory performance is determined by the fit between product chemistry, lining design and furnace operating conditions. KONREF's engineering department begins with the customer's process parameters — not the product catalogue.
Submit application details, current lining performance data and operational parameters to our engineering department for a formal technical assessment.